Connecting Constituents to Representatives through Research and Development with Fireside21

Type of Activity: Project 
Grantee: Fireside21
Amount: $100,000 in 2018

What is Fireside21?

Just as President Franklin D. Roosevelt connected with individual citizens via radio with his “Fireside chat” broadcasts, Fireside21 believes politicians in the 21st century can similarly build close relationships with constituents using the latest technologies and strategies. With the help of our grant, Fireside21 will research and develop a constituent relationship management (CRM) software machine that seeks to improve the efficiency of congressional client offices to process email constituent communications. This is currently deployed in 150 offices of the House of Representatives.

Why do we think this project is important?

Members of Congress receive record numbers of constituent engagement every day. It becomes difficult for congressional staffers to manage the flood of mail, which decreases the potential response and action congressional members can make. Fireside21 has spent the last 10 years working on a fresh approach to how technology can be adopted by Congressional members for improved civic engagement. Efficiency among congressional offices through better technological advances can aid in providing not only better communications, but increased for political action to take place.

How is Democracy Fund Voice supporting Fireside21?

In 2018, Democracy Fund Voice approved a grant of $100,000 to Fireside21.